Team Leader & Case Workers - Homelessness- Melbourne

Team Leader & Case Workers - Homelessness- Melbourne

Job Title: Team Leader & Case Workers - Homelessness- Melbourne
Contract Type: Permanent
Location: Melbourne
Reference: ktdec11
Contact Name: Lumi Phillips
Contact Email:
Job Published: December 14, 2018 14:16

Job Description

TaylorCare has partnered with Vincent Care Victoria in North Melbourne to work with people making the transition from chronic homelessness to placement in longer term stable housing. Be part of this quality homelessness recovery model (HRM) in an exciting organisation in a Team Leader or Case Worker role and benefit from competitive salaries and salary packaging and an outstanding supportive team environment.

Exciting opportunities exist for an experienced Team Leader and Supportive Housing Workers to join a multi-disciplinary team delivering life-changing benefits to people experiencing homelessness in our community. Enjoy the benefits of working with a leader in the homelessness and housing sectors offering career development, flexibility and an attractive salary package.

About VincentCare:

VincentCare’s new world-class Homeless Accommodation and Resource Centre in North Melbourne is leading the way in homelessness services with an integrated accommodation, health and wellbeing centre that supports people through their individual recovery journey.

The new Homeless Accommodation and Resource Centre provides a range of services from crisis accommodation, through to intensive case management and drop-in support across health, meals, and recreational activities.

VincentCare is continually evolving its services and programs to ensure they remain client-centred, and we are a trusted partner of government, supporters and other agencies who know our leadership, dedication and determination will meet our purpose – to create opportunities and lasting change for the most marginalised.

A key strategic priority is attracting and retaining skilled and committed employees who are aligned to our values, and to the principles of social justice, inclusivity and housing as a human right.

Working with VincentCare:

VincentCare celebrates and embraces diversity in our staff and our community. We acknowledge the First Peoples of Australia and their unique role in our history and society. We work with and represent people from culturally and linguistically diverse backgrounds and we welcome people of different sexual orientations and gender identities.

VincentCare has more than three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including:

• Career development opportunities
• Employee Assistance Program
• Salary packaging
• Choice of superannuation fund
• Family friendly and flexibility
• Study leave
• The Ozanam Scholar Bursary

The Roles:

• Team Leader x 1

The Team Leader is fully responsible and accountable for service delivery, supervising VincentCare GreenLight Supportive Housing Workers and a Peer Resettlement Support Worker, and sets goals for the team. The role has responsibility for a reduced caseload providing case management and service co-ordination support to GreenLight clients.

Selection Criteria:

• Appropriate degree qualification relevant to the delivery of community services e.g. Social Work, Psychology, Occupational Therapy or equivalent;
• Demonstrated ability to coach, supervise and provide leadership to staff;
• Demonstrated ability to ensure service delivery outcomes meet the required target;
• Ability to use initiative frequently to solve current and future service delivery challenges;
• Minimum 5 years’ experience in case management and service coordination in one or more of the following areas: homelessness, mental health, dual diagnosis, alcohol and other drugs;
• Sound knowledge of a variety of theoretical frameworks and strategies applicable for working with clients with complex needs;
• Demonstrated use of recovery principles in case management practice.

• Supportive Housing Workers x 3

This role provides assertive engagement, brief intervention, case management and service coordination with people who have experienced chronic homelessness and/or primary homelessness. The role will work to ensure that the service provided is person centred, effective in achieving client goals, program outcomes, and are of the highest quality in accordance with VincentCare’s values and legislative and funding requirements.

Selection Criteria:

• Appropriate degree qualification relevant to the delivery of community services e.g. Social Work, Psychology, Occupational Therapy or equivalent. Candidates with Diploma qualifications and outstanding relevant experience may be considered;
• Demonstrated experience in case management (anticipated 2 years recent experience);
• Experience in assisting clients to navigate different service systems to meet their needs;
• Proven ability to effectively manage challenging behaviours and respond to crisis situations;
• Sound knowledge of a variety of theoretical frameworks and strategies applicable for working with clients with complex needs;
• Knowledge of recovery principles and the ability to apply them in broader casework practice;
• Good interpersonal skills including both verbal and written communication.

Salary & Benefits:

A competitive salary package for
• Team Leader SCHADS Level 6 $80,818 - $84,394 + super + leave loading and salary packaging
• Supportive Housing Workers – SCHADS Level 5 $74,238 - $77,598 + super + leave loading and salary packaging
on offer for the successful applicant based on qualifications and experience.

How to apply:

This opportunity is not to be missed. DON'T DELAY! Register Today!
Send your up to date CV to, call 02 9810 4498 and speak to Kate Taylor Or Lumi Phillips for a confidential discussion or click the 'Apply now' button to submit your interest.

TaylorCare are passionate about giving back and support three charities through our business RUOK, A21 Campaign & Hamlin Fistula Ethiopia. So, as we place you into a job in turn we can donate more to the charities we support. We recently won the RCSA Corporate Social Responsibility Award 2018 for our work in the community.

Do you have a friend looking for work? Send our details to them and you could be eligible for a voucher of up to $350*(T’s and C's apply) as our way of saying thank you.

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