Operations Manager - Counselling, Mediation & Family Support

Operations Manager - Counselling, Mediation & Family Support

Job Title: Operations Manager - Counselling, Mediation & Family Support
Contract Type: Permanent
Location: NT
Reference: ktoct25
Contact Name: Kate Taylor
Contact Email:
Job Published: October 29, 2020 14:16

Job Description

TaylorCare are partnering with Anglicare NT to fill a NEW role that's been created for an Operations Manager where you will lead, develop and manage 4 direct reports and a team of up to 20 staff in the Counselling, Mediation & Family Support programs. You will have a key role integrating 3 programs deliver a diverse range of services including Mediation, Family Dispute Resolution, Relationship Education & Skills Training, Parenting Orders Program, Intensive Family Support Service, Contact Centre, Financial Counselling and Refugee and Migrant Settlement Services.

The ideal manager for this role will be a dynamic and empathetic leader who encompasses strength-based values and management of staff and sustaining sector and stakeholder relationships. You will be a strong communicator as well as being resilient, flexible, adaptive and demonstrate innovative thinking and solutions. 

Competitive base salary and salary packaging for the right candidate - $103,002- $107,066 + relocation support on offer for the right person, 5 weeks annual leave + professional development opportunities. 

The ideal person for the role will have the following experience & expertise;

  • Demonstrated knowledge of relevant legislation including family law, child protection and domestic/family violence
  • Demonstrated experience delivering and overseeing a diverse range of services including counselling, Financial Counselling and Refugee and Migrant Settlement Services.
  • Ability to lead and develop person centered services that results in exceptional quality outcomes for individuals, families and significant others within a community service setting.
  • Highly developed organisational, time management, analytical and problem-solving skills, with the ability to exercise good judgement, manage risk and meet demands of a dynamic environment with competing priorities.
  • Ability to network, build rapport and sustain constructive working relationships with diverse stakeholders, service providers, interagency forums and government bodies.
  • Demonstrated commitment to work respectfully and inclusively with Aboriginal and Torres Strait Islander and culturally and linguistically diverse people.
To be eligible to apply you will need the following;
  • Tertiary qualification in psychology, social work or counselling and registration with professional association such as the AHPRA, AASW or ACA
  • Significant leadership and management skills with proven ability to achieve outcomes within a multidisciplinary team, lead innovation and manage change.
  • NT Working with Children Clearance (Ochre Card) & National Police Check or able to obtain
  • Northern Territory Driver’s License

Why go through TaylorCare Recruitment for your next job?

We are passionate about giving back and support three charities through our business RUOK, A21 Campaign & Hamlin Fistula Ethiopia. So as we place you into a job in turn we can donate more to the charities we support.

Did you know we offer a refer a friend bonus - If you refer someone to us who we place into a role you can receive up to $350 vouchers T&C's Apply.

This position is not to be missed, so don't delay, send your CV to , APPLY NOW below or call Kate Taylor – Managing Director on 02 9810 4498 for a confidential discussion.